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Client Survey

We strive for 100% client satisfaction and if we fell short of your expectations, we sincerely apologize. We’d love to hear how we can improve the experience at Jeffrey K H Ching DDS Inc.

Please take a few moments to complete the survey below. Please indicate whether you agree or disagree with the following statements.

"*" indicates required fields

Appearance

The exterior of the practice is well kept and inviting.*
The interior of the practice is clean, organized, comfortable, and has a good fragrance.*
The appearance of our healthcare team was professional and clean.*

Client Care

The greeting you received when you last called our clinic was friendly and professional.*
The waiting time while on - hold was acceptable.*
The time between leaving a message and receiving a return call was satisfactory.*
The availability of an appointment with my preferred doctor was adequate.*
The greeting you received upon check-in was friendly and courteous.*
The amount of time you waited in the reception area was appropriate considering appointment time and arrival time.*
The amount of time you waited in the exam/treatment room was acceptable.*
The check - out process was convenient and timely.*
The invoice you received was accurate.*

Patient Care

The healthcare team treated you with care and compassion.*
The attention given to your past history was adequate.*
The doctor's examination was thorough.*
The doctor's medical explanation of your condition and health recommendations was clear.*
The healthcare team made sure all your questions were answered.*

Overall Rating

The overall experience at our clinic was satisfactory.*
The quality of service and care given in relation to the associated cost was a good value.*
I will recommend this clinic to friends and family.*

Survey submissions are anonymous but if you would like to include your information for our team to contact you to address any concerns, please fill out the fields below:
Name

If you prefer to leave us a public review, please click here.

Contact Info
10430 S De Anza Blvd Ste 210
Cupertino, CA 95014

Phone: 408-257-0331

Dentist Cupertino
Office Hours
Mon & Wed: 8:30am-5:30pm
Fri: 8am-2pm
Tue, Thu, and Sun: Closed
*Open one Saturday a month (typically the 3rd Saturday), 8am-2pm.
Dentist Cupertino
Contact Info
10430 S De Anza Blvd Ste 210
Cupertino, CA 95014

Phone: 408-257-0331

Office Hours
Mon & Wed: 8:30am-5:30pm
Fri: 8am-2pm
Tue, Thu, and Sun: Closed
*Open one Saturday a month (typically the 3rd Saturday), 8am-2pm.

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